🐛 How do I report a broken or glitched video on the site?

🐛 How do I report a broken or glitched video on the site?

If you come across a broken or glitched video, we want to know right away. Whether it’s a local playback issue or something affecting everyone, let us know and we’ll jump on it ASAP. πŸ› οΈ

🚨 Why It Matters:

  • ⚑ We aim to fix any playback errors or technical issues as quickly as possible.

  • πŸ“Ί Sometimes glitches happen on YouTube’s end, browser conflicts, or expired embeds β€” we're here to troubleshoot it with you.

  • 🀝 Reporting issues helps us make the JumpInside experience smoother for everyone.

🧭 How to Report a Problem:

  1. πŸ”— Go to our Support Desk.

  2. πŸ“ Fill out the form and describe the issue (e.g., video not loading, black screen, incorrect playback).

  3. πŸ“Ž If possible, include the video title or link and what device/browser you were using.

πŸ’¬ We treat every report seriously and usually respond within 24 hours or less.

πŸ”— Explore More from Traxon


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