TMLTD - Support

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    TMRadio

    Need help with TMRadio? Whether it’s streaming issues, show schedules, or DJ setup support, we’re here to assist you.

    TraxonShop

    Questions about your orders, deliveries, or products? Our TraxonShop team is ready to help with anything you need.

    JumpInside Games

    Looking for assistance with JumpInside Games videos, features, or your account? Reach out to our support team here.



      • Recent Articles

      • 🛡️ Will my email be shared with other companies or used for spam?

        Your inbox is safe with us! ? At TraxonMedia LTD, we take data protection seriously. Here’s what you can expect: ? We do not sell or share your information with third-party companies ? Your email is only used to send updates, product drops, and ...

      • 📧 Can I update my email preferences or switch the address it’s sent to?

        Absolutely! ? If you need to change your email address or update your preferences, our team is here to help. Just follow these steps: Contact our support team through the ticket system Provide your old email address and your new one A confirmation ...

      • 🔄 How frequently is the News Feed updated?

        The TMRadio News Feed updates in real time — usually within seconds of a new post being published on our source websites. ⏱️? We use RSS feeds to pull in content automatically from trusted entertainment, music, and gaming news outlets. ? What This ...

      • 🛠️ How do I report an error or outdated info on the News Feed?

        If you’ve spotted outdated info or an error in our TMRadio News Feed, we’d love to hear from you so we can fix it fast. ?️? ? How to Report It: ? Go to our Support Desk. ?️ Select the department “TMRadio” ? Choose “General Feedback About a ...

      • 🎮 Will TMRadio cover music or gaming events?

        Yes — we plan to cover both music and gaming events in the future. ?? While this isn’t part of our current programming, it’s on our roadmap. When we start, you can expect event highlights, interviews, and special coverage aired live or recapped in ...