📦 Evri Locker Arrived, But No Code Received

📦 Evri Locker Arrived, But No Code Received

📦 If your Evri delivery has arrived at a locker but you haven’t received your collection code yet, don’t panic — this can happen occasionally.

🔑 Didn’t Receive Your Locker Code?

If tracking shows your parcel is ready for collection but no code has been sent to you, please follow these steps:

  • đź“Ť Go to the Evri locker location shown in your tracking information. You should be on site at the locker before calling support — this ensures they can verify and assist properly.

  • 📱 Call Evri Locker Support: 020 3830 0390

  • Explain that your parcel has arrived but no locker code was received. Provide your tracking number and confirm the locker location.

  • The Evri team will verify your details and can issue your code or assist with locker access if appropriate.

⚠️ Important: While the support number will connect from anywhere, Evri agents will only provide assistance if you’re physically at the locker site. This helps confirm you’re at the correct location and ready to collect your parcel.

💡 Tip: Check your email inbox, spam/junk folder, and SMS messages before calling — sometimes the code arrives shortly after your parcel is marked as ready.

đź”— Need Further Help?


    • Related Articles

    • 🧾 How Do I Redeem a Promo Code?

      Got a promo code? Nice one! Here’s how to apply it at checkout and save. ?? ? It’s Simple: ?️ Add the item(s) you want to your cart ? Head to the checkout page ? Look for the “Discount code or gift card” box ✍️ Enter your code and hit Apply If ...

    • ❌ My Code Is Not Working on My Order?

      Uh-oh — ran into a code error? Don’t worry, we’ve got your back. ?️?️ ? Here’s What to Do: If your promo code isn’t working at checkout: ? Submit a support ticket ? Let us know which code you're using ? Our team will check for errors, ...

    • 🛠️ My Item Received Is Faulty or Damaged?

      We’re really sorry to hear that! If your order arrived damaged or defective, here’s what to do: ? Take clear photos of the damaged or faulty item ? Head over to our Support Desk and submit a ticket with your order number and issue description ? ...

    • 📦 I Received the Wrong Item — What Should I Do?

      Oh no! If the item you received isn’t what you ordered, don’t worry — we’ve got your back. Here’s what to do: ? Take a clear photo of the incorrect item you received ? Head over to our Support Desk and submit a ticket ? Choose the Refund/Exchange ...

    • 🎟️ Can I use a promo code or giftcard after I’ve placed my order?

      Sometimes plans change — but can your promo codes or gift cards keep up? Let’s break it down: ? Promo Codes: These can only be used once, and unfortunately can’t be applied after checkout. ? Gift Cards: If there’s remaining balance on your gift ...