🕒 What are your support hours?
At TraxonMedia LTD, our support never sleeps — seriously! 🌙☀️
We operate 24/7 internal and customer support to ensure you always have someone looking after your needs.
⚠️ Note: While our support is active around the clock, live chat is not manned 24/7. Support response times may vary during UK national holidays or peak periods.
💬 Need Further Help?
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💬 Can I get instant help through live chat?
Not quite ⏳ — our live chat is not monitored 24/7. Instead, it works as a drop-in and connect service. Simply leave a message, and one of our operators will connect with you as soon as they’re available. It’s still a great way to reach out for faster ...
⏳ How long does it take to get a response from support?
We always aim to be fast—but also fair! ⚡ ? Live Chat: Support times can vary, as our live chat isn't monitored 24/7. When you leave a message, we'll connect when an operator is available. ?️ Support Tickets: We aim to respond to all enquiries ...
📬 How do I contact the JumpInside Games team for support?
Need help? Got a question, idea, or issue with a video? The best way to contact the JumpInside Games team is through our official Support Desk. ?️? ? Here's How to Reach Us: ? Visit the Support Desk. ? Select “JumpInside Games” from the topic ...
📧 Does Traxon.Shop have a support email address?
Absolutely! ? You can reach our support team directly at: ? assist@mail.traxon.media For all other support-related contacts or inquiries, we recommend heading to our support hub for faster assistance and routing. ? Ticket Support – Our preferred ...
📡 Are all shows live or are some pre-recorded?
All of our TMRadio shows are broadcast live — it’s what keeps the energy real and the reactions genuine. ?️ That said, when no presenters are available, we do run auto-DJ music blocks to keep the music flowing. These aren’t pre-recorded shows, just ...