🛠️ My Item Received Is Faulty or Damaged?
Weโre really sorry to hear that! If your order arrived damaged or defective, hereโs what to do:
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๐ธ Take clear photos of the damaged or faulty item
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๐ Head over to our Support Desk and submit a ticket with your order number and issue description
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๐ Our team will review the details and get back to you with the next steps as quickly as possible
๐ก Donโt worry โ weโll do our best to make it right ๐
๐ Explore More from Traxon
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We always aim to be fast—but also fair! ⚡ ? Live Chat: Support times can vary, as our live chat isn't monitored 24/7. When you leave a message, we'll connect when an operator is available. ?️ Support Tickets: We aim to respond to all enquiries ...
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