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🧵 Can I Return a BYOM Product?
Our Build Your Own Merch (BYOM) items are specially crafted based on your unique designs. Because of their custom nature: ?️ BYOM products are non-returnable unless damaged or there's an issue caused on our end ? If your item is defective or ...
🛠️ My Item Received Is Faulty or Damaged?
We’re really sorry to hear that! If your order arrived damaged or defective, here’s what to do: ? Take clear photos of the damaged or faulty item ? Head over to our Support Desk and submit a ticket with your order number and issue description ? ...
📸 What Proof Do I Need to Get a Refund?
To help us speed up your refund request, make sure to gather the right evidence before contacting support. ?️ ? Take clear photos of the damaged or faulty item ? Include a short explanation of the issue (what’s wrong, how it arrived) ?️ Attach ...
📧 Will I Get an Email Confirming My Traxon.Shop Order?
Yes — as soon as you place your order, you’ll receive a confirmation email straight to your inbox. ✅? ? What to Expect: Your confirmation will be sent from noreply@traxon.media It will include your order number, items purchased, and ...
🎨 Which Items Can I Customize Through Traxon.Shop’s BYOM Feature?
Absolutely — we love seeing your creativity in action! ✨ Our Build Your Own Merch (BYOM) feature gives you the power to design gear that reflects your style and ideas. ?️ Here’s What You Can Make Your Own: ? Clothes for adults and kids — from tees ...